Shipping policy

SHIPPING POLICY

Last updated: June 2026

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Worldwide Shipping We ship to customers worldwide. Shipping times vary by destination:

• 🇦🇪 UAE (Local): 2–5 business days
• 🌍 GCC & Middle East: 5–10 business days
• 🌎 USA, Canada & Europe: 7–14 business days
• 🌏 Rest of World: 10–21 business days

Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.

Customs & Duties International orders may be subject to customs duties and import taxes. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at team@xoxokalani.com and we will investigate immediately.